Many users who begin using their 1st hosting account, or change companies, frequently have inquiries in regard to how specific things are performed or run into obstacles when setting up various things, including e-mails, website settings, and so on. That is why, many web hosts have compiled documentation with common questions and issues in order to help their clients receive information swiftly and seamlessly. As a result, the client care staff members can focus on real problems that particular clients may be experiencing, as the solution for the smaller things will already be available on the World Wide Web and clients can easily handle them without having to touch base with the client service team. Having exhaustive documentation is exceptionally important, especially for new customers without any experience whatsoever, since the hosting service involves a host of features and many individuals can get puzzled about what to do. A good information repository can both help you carry out the operations that you wish and find out how the hosting service functions in general.
Extensive Online Documentation in Hosting
All Linux hosting service that we’re offering feature an extensive knowledge base where you can find everything you need to know with regard to your hosting account. Whether you are aiming to create a new MySQL database, to redirect a domain using an .htaccess config file or to create an email account on your desktop computer or cell phone, you can just check our help articles and all the info that you require will be there. When you go to a given section of your Hepsia Control Panel, you will see articles that are associated with the features that can be accessed through it. If you prefer to see the complete article archive and get familiar with all the features that Hepsia is offering, or only to read general info about the hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to encompass any predicament that you may encounter, but in case you don’t find what you want, you can always touch base with us, as our customer service team is working 24 hours a day.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated servers, will permit you to access the detailed online documentation that we’ve compiled for you. The articles themselves include generic information on our services, instructional manuals about the various features that you can use, plus troubleshooting guidelines that can help you repair common problems that you might confront. The topics that we’ve included encompass virtually everything, from uncomplicated things such as how to host a new domain in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available in the right corner of the page that you are on, whereas the complete article list is accessible through the all-encompassing Help section.